Daraz Pay believes that gaming should always be fun, never a source of stress or financial hardship. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control at all times.
Responsible gaming is not just a checkbox for Daraz Pay — it is built into the platform from the ground up. Here are the six core commitments we make to every player.
Daraz Pay is a platform for adults only. Every new registration goes through an age verification check. Players who cannot confirm they are 18 or older are blocked from accessing any real-money games or making deposits. We take underage gambling seriously and act immediately on any report.
Every Daraz Pay player can set a daily, weekly, or monthly deposit limit directly from their account settings. Once a limit is set, it cannot be increased for 24 hours — giving you time to think before changing it. Loss limits work the same way, capping how much you can lose in a given period.
It is easy to lose track of time when you are enjoying a game. Daraz Pay lets you set session time reminders that send a notification after a set period — 30 minutes, 1 hour, or a custom duration. When the reminder fires, you can choose to continue or log out. No pressure, just awareness.
If you feel you need a short break from gaming, Daraz Pay's cooling-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. Your account balance is preserved and withdrawals remain available.
For players who need a longer break, Daraz Pay offers self-exclusion for 6 months, 1 year, or permanently. A self-excluded account is fully locked — no logins, no deposits, no marketing messages. Reactivation after a temporary exclusion requires a 24-hour cooling period and a manual review by our team.
Daraz Pay's reality check feature shows you a summary of your current session — how long you have been playing, how much you have wagered, and your net result — at regular intervals you choose. This keeps you grounded in the facts of your session rather than chasing a feeling.
Responsible gaming is about keeping the fun in gaming. When you play on Daraz Pay, you are choosing entertainment — the same way you might watch a cricket match or go to a restaurant. The money you spend on gaming should come from your entertainment budget, not from money set aside for rent, food, or your family's needs.
The reality is that most players in Bangladesh who use Daraz Pay enjoy the platform without any problems. They set a budget, play within it, and treat any winnings as a bonus rather than an expectation. That is the mindset Daraz Pay wants to encourage across its entire player community.
But Daraz Pay also knows that for a small number of players, gaming can become more than entertainment. Problem gambling is a recognised condition that can affect anyone, regardless of income, education, or background. It does not happen overnight — it usually develops gradually, which is why early awareness and the right tools matter so much.
Responsible gaming at Daraz Pay is not about telling you how to play. It is about giving you the information and tools to make your own informed decisions — and making sure help is always within reach if you need it.
Daraz Pay's responsible gaming programme is built around three principles: awareness, control, and support. Awareness means understanding the risks and recognising the signs of problem gambling early. Control means having practical tools — deposit limits, session reminders, cooling-off periods — that put you in charge of your gaming. Support means knowing that Daraz Pay's team is available 24 hours a day, seven days a week, to help you if things start to feel out of hand.
Every game on Daraz Pay — from Monster Plinko to European Roulette to Live Casino — is designed for entertainment. The outcomes are determined by certified random number generators, which means no strategy, system, or pattern can guarantee a win. Chasing losses is one of the most common signs of problem gambling, and it is something Daraz Pay actively monitors for across its player base.
If Daraz Pay's responsible gaming monitoring system detects patterns that suggest a player may be at risk — such as rapidly increasing bet sizes, frequent late-night sessions, or repeated attempts to increase deposit limits — our team will reach out proactively. This is not about judging you. It is about making sure you have the information and support you need before a small problem becomes a bigger one.
Gambling is not a way to make money or solve financial problems. If you are playing on Daraz Pay to recover money you have lost, or to pay off debts, please stop and contact our support team immediately. We are here to help, not to judge.
Daraz Pay also takes its responsibility to the wider community seriously. We do not target advertising at vulnerable groups, we do not offer credit for gambling, and we do not use manipulative design patterns to keep players on the platform longer than they want to be. Our responsible gaming commitment is genuine — it is part of who we are as a platform, not just a legal requirement.
Go to /login and enter your registered mobile number and password.
Tap the profile icon in the top right corner and select "Responsible Gaming" from the menu.
Select from deposit limits, session reminders, cooling-off, reality check, or self-exclusion.
Your settings take effect immediately. Limit reductions apply instantly; increases require a 24-hour waiting period.
If you need help activating any tool, our 24/7 support team is available via live chat or email at [email protected].
Most players never experience any issues with their gaming. But it is worth checking in with yourself from time to time. Read through the questions on the right. If you answer "yes" to two or more of them, it may be worth taking a break or speaking to someone.
These questions are based on internationally recognised problem gambling screening tools. They are not a diagnosis — they are a starting point for honest self-reflection. Daraz Pay encourages every player to go through this checklist at least once a month.
If you answer "yes" to any of these questions, please use Daraz Pay's responsible gaming tools or contact our support team. There is no shame in asking for help — it is the smart thing to do.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever tried to win back money you lost by continuing to play or increasing your bets?
Have you ever borrowed money, sold something, or used bill money to fund your gaming?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gaming?
Have you ever hidden your gaming activity or the amount you spend from family or friends?
Has gaming ever caused you to miss work, neglect family responsibilities, or lose sleep?
Do you find yourself thinking about gaming when you are doing other things — planning your next session or replaying past sessions in your head?
Have you ever felt that you need to gamble with larger amounts of money to get the same level of excitement?
2 or more "yes" answers? Consider activating a cooling-off period or contacting our support team at [email protected]. You can also visit our FAQ for more guidance.
Daraz Pay puts these tools directly in your account settings. No need to contact support to activate them — although our team is always available if you need help.
Set a maximum amount you can deposit per day, week, or month in BDT. Reductions take effect immediately. Increases require a 24-hour cooling period before they apply, giving you time to reconsider.
Cap the total amount you can lose in a given period. Once your loss limit is reached, Daraz Pay will automatically prevent further bets until the period resets. You stay in control of your bankroll.
Set a maximum session length. When your time is up, Daraz Pay will notify you and give you the option to log out. You can also set the platform to automatically log you out when the limit is reached.
Receive a pop-up summary of your session at intervals you choose — every 30 minutes, every hour, or custom. The summary shows time played, total wagered, and net result so you always know where you stand.
Take a short break of 1, 7, or 30 days. Your account is locked for gaming and deposits during this time, but your balance is safe and withdrawals remain available. The cooling-off period cannot be cancelled once activated.
Exclude yourself from Daraz Pay for 6 months, 1 year, or permanently. All marketing communications stop immediately. Reactivation after a temporary exclusion requires a manual review and a mandatory 24-hour waiting period.
Quick answers to the questions Daraz Pay players ask most often about responsible gaming tools and policies.
Join hundreds of thousands of players across Bangladesh who enjoy Daraz Pay's games responsibly. Set your limits before your first deposit, use our safety tools whenever you need them, and know that our team is always here if you need support.
18+ only | Play responsibly | BDT deposits via bKash · Nagad · Rocket